Support

We are happy to help you connect your system.

#Request access

Access is set up by BoxLatvia for each supplier. Write to noliktavas@boxlatvia.lv and tell us:

• your company name and registration number, as in your BoxLatvia account;
• which system you want to connect, and who builds it;
• what it needs to do (read only, or also create and change locations, boxes and pictures), so we can choose the right scopes;
• optionally, the fixed IP addresses it will call from, if you want the credentials restricted to them.

We reply with a client ID and a secret. The secret is shown once, so store it safely, and we recommend a separate set per system.

#When something does not work

Please include:

• the request_id from the error response (or the X-Request-Id header);
• the time of the call and the endpoint;
• what you sent and what you expected. Never send your secret.

With the request id we can find your exact call.

#Useful links

• API status (live check)
• OpenAPI document
• Changelog